Collection agency review

Company:
NCO Group
NCO Financial Systems, Inc.

Website:
www.ncogroup.com

United States Address
507 Prudential Road
Horsham, PA 19044-2308

600 Park Rd Ste 200,
Charlotte, NC 28209-3238

U.S. Telephone Numbers
(800) 220-2274
866-287-2543
800-727-8444
(215) 441-3000
215-441-3923
(800) 550-9619
Fax: (866) 269-8669

Canada Address
NCO Financial Services Inc.
75 Port Royal East, Suite 240
Montreal, Quebec H3L 3T1
(514) 385-4444
Sales: (905) 819-4270

United Kingdom Address
NCO Europe Ltd.
Old Docks House
Watery Lane
Preston, England PR2 1AU
01772 765000

ATTN: This is very informative news if you have collection accounts and/or need debt settlement help -

NCO Group (NCO Financial Systems, Inc) is headquartered in Horsham, PA and started doing business in 1926. Based on earnings of approximately $1.5 billion in yearly revenue, they are the largest U.S. debt collection agency.

The company purchases, repackages and resells portions of their purchased debts to other debt buyers. They also outsource portfolios, including accounts receivable management, customer management services, and back office services to one of their numerous overseas collectors.

Their website, www.ncogroup.com lists multiple company locations in the United States, including Alabama, Arizona, Arkansas, California, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. They also outsource to offshore branches in Antigua, St. John’s, Australia, Barbados, Canada, Guatemala, India, Mauritius, Mexico, Panama, Philippines, Puerto Rico, and the United Kingdom.

Having reached as high as $18.4 million in revenue from purchased debt, NCO Group (NCO Financial Systems, Inc.) is also one of the country’s top 10 debt buyers. They normally purchase delinquent or charged-off debt portfolios from the original creditor like Chase, Wells Fargo, and Bank of America. If you received a collection notice or collection call from this bill collector, chances are that they own the account that they are trying to collect.

WARNING: According to Ripoffreport.com, as of January 10, 2012, a total of 458 online compliants on NCO Group (NCO Financial Systems, Inc.) were filed on their site.

Although debt buyers purchase collection accounts at a mere fraction of the face value, they are known to fiercely collect on 100% of the face value. They may try to collect on their own or outsource to a third-party collector. In either case, they’re not too concerned about maintaining good customer relations with debtors or their record of complaints.

Many debt buyers often engage in abusive collection practices, notoriously violating the Fair Debt Collection Practices Act (FDCPA). Common FDCPA complaints include:

* Filing lawsuits with no documentation that the account was purchased or assigned;
* Collecting on accounts not owed by the intended target;
* Verbally abusing, using obscene language, threatening and harassing consumers;
* Improperly suing or threatening to sue to collect debts that are past the applicable statute of limitations or that were settled through bankruptcy;
* Reporting inaccurate credit data to credit bureaus;
* Impersonating law enforcement or threatening to have a person arrested;
*Threatening to garnish the wages or seize the property of a debtor;
* Failing to validate a debt in writing when requested;
* Calling a debtor’s place of work when instructed not to;
* Ignoring cease-and-desist notices to stop telephoning and communicate only via mail.

If you feel your rights were violated by a debt buyer or third-party collection agency, you can file an FDCPA complaint with the FTC or your state attorney general.

For information on debt settlement help on a collection account owned or managed by NCO Group (NCO Financial Systems, Inc.), you can also call Debt Free League at 1-800-213-996. For collection account debt settlement help – call on the professionals.